Shipping Range We provide shipping services for domestic and international customers. Domestic orders will be shipped by high-quality logistics companies, while international orders will have shipping time and costs that vary depending on the destination.
Processing Time All orders will be processed within 2 business days after confirmation. Order processing time may be delayed due to product inventory status or other factors.
Shipping Time
Domestic Shipping: Usually takes 7 business days, depending on the shipping address and selected shipping method.
International Shipping: Usually takes 21 business days, depending on the destination country and customs processing time.
Shipping Cost Shipping costs will be calculated based on order weight, volume and destination. The exact shipping cost information will be displayed at checkout.
Tracking Information Once the order is shipped, we will send you tracking information by email. You can use the tracking number to check the order status on the corresponding logistics company website.
Address Error Please confirm that your shipping address is correct when placing an order. If the package cannot be delivered due to an incorrect address, you will be required to bear the cost of re-delivery.
Order Issues If you find any damage or missing items when you receive your package, please contact our customer service team within 7 days and we will assist you in resolving the issue.
Returns and Exchanges For more information on returns and exchanges, please refer to our Return Policy page. Please ensure that the returned items meet our return conditions.
Contact Us If you have any shipping issues or questions, please contact us via the following:
Email: roberterikson@summitshoreretail.com Phone: +1 702 666 8398 We are committed to providing you with a pleasant shopping experience. Thank you for your support and understanding.