How do I place an order? Please browse our product catalog, select the items you are interested in, and add them to your shopping cart. Once you have completed your shopping, proceed to the checkout page, enter your shipping information and select a payment method to make the payment.
Can I modify or cancel my order? We are generally unable to modify or cancel an order once it has been confirmed. If you need to modify or cancel an order, please contact our customer service team as soon as possible and we will do our best to assist you.
Do you ship internationally? Yes, we do ship internationally. Shipping costs and delivery times vary depending on the destination. Please check the international shipping options at checkout.
What is your return policy? If you are not satisfied with your purchase, you can request a return within 30 days of receiving the item. The item must be unused, in its original packaging, and accompanied by the original invoice. Please view our return policy page for more details.
How do I track my order? Once the order is shipped, we will send you a tracking number via email. You can use this tracking number to track the status of your order on our courier’s website.
What payment methods do you accept? We accept multiple payment methods, including credit cards, debit cards and PayPal. Please select your convenient payment method at checkout.
What if I receive damaged goods? If the goods you received are damaged during shipping, please contact us immediately. Provide photos of the damaged goods and order number, and we will arrange a return or exchange for you.
